Using Bots To Enhance Experience And Engagement

In today’s digital world, bots are beginning to play an increasingly critical role by helping automate processes among other things.

At Greyhound Research we are of the firm belief that while automation and efficiency are clear outcomes of using bots, the resulting experience and engagement outcomes from the use of bots are significant. However, while much research has been done about using bots to improve customer engagement, the use cases of bots to help improve workforce productivity remains largely an unexplored territory.

Companies trying to use bots in HR-related functions: Study

Chief Human Resources Officers (CHROs) are starting to pilot the use of bots in HR-related functions.

Thoughts About Bots In Human Capital Management and Beyond!

In a recent research note we highlighted a key trend about Chief Human Resources Officers (CHROs) piloting and implementing Workforce Empowerment Systems (WES) to win the war for talent. This trend was noted in our recent Greyhound Research study titled Global CHRO Priorities 2016, where we spoke to 750+ CHROs from across the globe.

LinkedIn sets sights on Indian start-ups

US-based social networking company LinkedIn is looking at buying Indian start-ups, has tweaked its India portal and with its new 800 seater office in Bengaluru, as it seeks to build on its India presence. India is currently the second biggest market for LinkedIn globally, with a user-base of 35 million. “This country is of great strategic importance and we are open for acquisitions that are strategic fits,” said Allen Blue, Co-founder, LinkedIn, a company which he co-founded with Reid Hoffman in 2002.