When Vishal Sikka took over at Infosys he was prescient about automation taking away jobs and clients shifting investment dollars into newer digital technologies.
IT services industry is staring at jobless growth because its top employers are focusing on automation to improve productivity and deliver services while they battle shifts in technology to remain profitable.
On June 20, 2017 Google announced the availability of its Google Cloud Platform (GCP) region in Sydney.
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On June 20, 2017 Google announced the availability of its Google Cloud Platform (GCP) region in Sydney. Per the company, this is their first GCP region in Australia and the fourth in Asia Pacific. This announcement comes in close heels of the company’s recently launched region in Singapore and an upcoming launch in Mumbai, India.
With fears of massive layoffs in the IT sector heightening, the professionals in major companies are in a mad scramble to find out avenues that would give them employment. Would startups — termed job creators — be able to take back some of the available talent in the IT sector?
How safe is the average Indian techie’s job? Between Donald Trump’s “Make America Great Again” push at one end and artificial intelligence-driven automation on the other, India’s most sought-after career for two decades is suddenly losing its appeal.
The battle of the marketing Clouds is hotting up with Oracle announcing the launch of its Adaptive Intelligence Applications (AIA) — a plug-and-play artificial-intelligence solution.
Contrary to popular opinion, even technology companies have to invest continually to push digital so that they can innovate and stay relevant to their customers. International Business Machines Corp.’s (IBM’s) sharpening focus on digital is a case in point.
On May 2, 2017 Infosys announced plans to hire 10,000 American workers over the next two years.
At Greyhound Research we believe, steps such as these by IT Services Providers eloquently tell a tale of the pressure they are experiencing under the new Trump administration.
Over the last 12 months, we at Greyhound Research carried out thousands of end-user enquiries on adoption of Public Cloud. These enquiries have ranged from questions on assessing Cloud vendors, controlling costs, automating manual tasks, ensuring data security & compliance, identifying potential workloads among other questions. Amidst a range of topics (reach out to our Client Centricity Team if you wish to know more details), one trend particularly stood out…
American President Donald Trump’s policy to protect jobs by imposing restrictions on H-1B visas is unlikely to be of any help to that country and may hurt US interests, say experts. What Trump is seeking to protect are entry level jobs that are being phased out by the tech majors, with automation, artificial intelligence and robotics paving the way to increased productivity.
Infosys has deployed its artificial intelligence (AI) platform ‘Mana’ to process contracts for a bank in Asia that typically needed a team of 10-15 dedicated lawyers.
Google is betting big on its dominance in machine learning and artificial intelligence to break into the cloud market.
Over the last 12 months, we at Greyhound Research, the Technology Transformation arm of Greyhound Knowledge Group, carried out hundreds of end-user enquiries on various aspects of Artificial Intelligence. These enquiries have ranged from questions on benchmarking AI vendors, understanding potential use cases, use of open source among other questions. Amidst a range of topics (reach out to our Client Centricity Team if you wish to know more details), one trend particularly stood out…
…Artificial Intelligence is a top priority (for both business and technology leaders) and organisations globally are aggressively launching pilots to explore possibilities.
We at Greyhound Research believe this trend has both near-term and long-term impact on both the CIO and their respective organisation. Below are some of the latest tweets on this topic. Read a more updated thread by clicking on any of the tweets from below. Lastly, please spare a moment to retweet, share and respond to this thread!
Sanchit Vir Gogia: Sanchit is the Chief Futurist, Founder & CEO of Greyhound Knowledge Group, a Global, Award-Winning, Digital Transformation Research & Advisory Group. He also serves as Chief Analyst & CEO of Greyhound Research, an Award-Winning, Global, Independent Technology Transformation Research & Advisory firm. To read more about him, click here.
Anshoo Nandwaani: Anshoo serves as a VP and Principal Analyst with Greyhound Research, an Award-Winning, Global, Independent Technology Transformation Research & Advisory firm. She also serves as Chief Human Resources Officer (CHRO) of Greyhound Knowledge Group, a Global, Award-Winning, Digital Transformation Research & Advisory Group. To read more about her, click here.
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Infosys chief executive Vishal Sikka says he would look at building the company’s artificial intelligence (AI) offerings as a standalone business, independent of the traditional services, to help build next generation applications for its customers.
SAP has launched new technology solution for corporates, which gives analytical information to C-suite executives that can help make decisions in real time. Taking the help of Amazon’s Alexa, a voice service that helps humans interact with machines, the solution has been christened “Digital Boardroom”.
Bangalore-based Infosys on Friday announced that it has invested Rs 14.5 crore (DKK 14,920,000) in a Danish-based artificial intelligence start-up UNSILO. The investment is done through Infosys innovation fund.
India’s third largest IT firm Wipro has begun offering solutions to customers from entrepreneurial projects of its employees in segments such as corporate treasury and software defined infrastructure.
The technology platform, Watson, does hold a lot of potential for solving customer problems through its advanced analytics capabilities. But it needs to work in tandem with end-user organisations and may be a long way from commercial success in India
In today’s digital world, bots are beginning to play an increasingly critical role by helping automate processes among other things.
At Greyhound Research we are of the firm belief that while automation and efficiency are clear outcomes of using bots, the resulting experience and engagement outcomes from the use of bots are significant. However, while much research has been done about using bots to improve customer engagement, the use cases of bots to help improve workforce productivity remains largely an unexplored territory.
Chief Human Resources Officers (CHROs) are starting to pilot the use of bots in HR-related functions.
In a recent research note we highlighted a key trend about Chief Human Resources Officers (CHROs) piloting and implementing Workforce Empowerment Systems (WES) to win the war for talent. This trend was noted in our recent Greyhound Research study titled Global CHRO Priorities 2016, where we spoke to 750+ CHROs from across the globe.
The next five years would come from digital. Barely a year later, the IT service provider’s digital revenue is already at $2.2 billion and Chandra is upbeat. “It has been another great year. Our industry is at an inflection point overall because technology, particularly digital, is gaining centre stage and is making a big impact on every other industry,” he says.
Cloud Computing as a service provisioning mechanism is graduating to become a mainstay option for organisations. Despite skepticism, CIOs are exploring, pilot testing or using in production Cloud offerings in some form or shape. Earlier touted to be only popular with startups and small and medium businesses, Cloud offerings now meet the criteria of enterprise IT and are also supported by traditional IT vendors like IBM, Microsoft, SAP, Oracle among others.
Indian software companies may not be reporting the 25 to 30 per cent growth rates they had witnessed a few years ago – and probably will never again – but they are still making rapid strides on the back of innovation, improved revenue productivity and by investing heavily in technology such as automation and the Internet of Things (IoT).
On 20 august — which happened to be Infosys founder N.R. Narayana Murthy’s 69th birthday — the company CEO and managing director Vishal Sikka announced a new set of services, ‘Aikido’. Named after Japanese martial art that is about defeating the enemy using his own force, and enlightening one’s real enemy — the self.
There is a change brewing in Infosys. Under Vishal Sikka’s direction there are a few things that are already presenting themselves as fresh and innovative. But can Infosys become the pioneer of automation without losing its tag as a great employer and a stellar stock marker performer. Look at the incremental changes, like the acquisition of Skava and Panaya, that are happening, within the company, to understand why Sikka wants to brand Infosys as a digital company without frightening investors and employees. There are several challenges along the way especially when he quotes the late professor Mashelkar famous words “do more with less for more.”
To serve a growing customer base and better manage the client experience across all customer touchpoints, organisations are moving away from siloed transaction-oriented systems – such as enterprise resource planning (ERP), customer relationship management (CRM) and dealer management systems – in favour of more integrated and socially aware systems.