Too Soon To Celebrate The Judgement On Right To Privacy. Here’s Why.

Albeit the judgement by the 9 judge bench on August 24, 2017, is a landmark judgement, it’s a little too early to celebrate. Despite the tons of chatter on this being a blow to UIDAI, we just cannot be sure yet. Here are a few points to consider.

Tweet Chat On The Future Of Mainframe

Join Greyhound Research (@Greyhound_R) and Sanchit Vir Gogia (@s_v_g) along with other esteemed panelists for a tweet chat On The Future Of Mainframe.

Greyhound Radio with Rajesh Janey, Dell EMC

Catch Rajesh Janey, President and Managing Director, Dell Enterprise India, Dell EMC in an exclusive conversation with Sanchit Vir Gogia, Chief Analyst & Group CEO, Greyhound Research on our executive dialogue series, #ONTrigger.

Listen to the podcast here or on iTunes / SoundCloud:

Part 1 of 5

Users Must Demand Secure, Transparent Experiences Over Better Looking Apps

Let’s start by considering a data point from a recent Greyhound Research study titled Global Mobile Apps Outlook 2017. From the 300+ global app makers we interviewed, nearly all state focus on a MobileFirst strategy and further simplifying User Experience as their top agenda for 2017. Our ongoing tracking of the market confirms that this agenda is unequivocally endorsed by both consumer and business apps makers alike.

How To Drive E-Commerce Business Through Predictive Analytics

Sanchit Vir Gogia, Founder & CEO of the Digital Transformation Research and Advisory firm Greyhound Knowledge Group points out that earlier e commerce firms used to depend on reactive analytics like push based email campaigns but over the years the need for personalization has pushed firms to use predictive analytics not just for marketing purposes but also for inventory logistics. “Predictive analytics is going beyond the consumer behaviour patterns. Firms are using cloud and writing algorithms attuned to their company needs for crunch situations like peak sales or holiday season sales.” says Gogia.

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Telecom Wars To Continue In 2017, Consolidation Seen

ONTrigger with Rajesh Janey, Dell EMC

Catch Rajesh Janey, President and Managing Director, Dell Enterprise India, Dell EMC in an exclusive conversation with Sanchit Vir Gogia, Chief Analyst & Group CEO, Greyhound Research on our executive dialogue series, #ONTrigger.

In this dialogue, Rajesh chats with Sanchit about the recent merger of Dell and EMC, how it will pan out globally and what can the customers expect in India.

Greyhound TV Teaser: ONTrigger with Rajesh Janey, Dell EMC

Catch Rajesh Janey, President and Managing Director, Dell Enterprise India, Dell EMC in an exclusive conversation with Sanchit Vir Gogia, Chief Analyst & Group CEO, Greyhound Research on our executive dialogue series, #ONTrigger.

Salesforce Plans To Add 5 Lakh Jobs In Four Years

With increasing digitisation in India, cloud computing technology provider Salesforce along with its partners plan to add 5 lakh jobs by 2020.

Leading With Digital – Why This Transformation Matters For Traditional Orgs and Its CXOs

In today’s time, while leading with Digital is evident, who owns this transformation still remains a bone of contention. This journey needs to be co-owned by those who will be impacted first – the CXOs. Having said that, the starting point of this journey is an understanding of why this matters to CXOs.

SoftBank Group Writes Down $555 Million In Ola, Snapdeal Investments

Japan’s SoftBank Group Corp. has written down as much as 58.1 billion yen ($555 million) in two of its biggest investments in India, cab-hailing firm Ola (ANI Technologies Pvt. Ltd) and e-commerce marketplace Snapdeal (Jasper Infotech Pvt. Ltd), the company said.

Reliance Jio’s Voice Over LTE: Reality Or Myth

Reliance Jio has been pushing Voice over Long-Term Evolution (VoLTE) as a faster way of communicating and data consumption. It is right because this new network delivers content in packets rather than sending the entire file over the network. It simply means that data can be consumed faster. Now whether VoLTE is available across the country is another debate. But what is funny is that 95 percent of the country is still on prepaid plans and 75 percent (around 600 million people) are in rural regions, using 2G networks. So there is no way that VoLTE is going to be big over the next one year. However, it has the potential to be huge over the next decade, especially since smartphone penetration would have reached more than 600 million Indians.

Greyhound Radio on Impact of Reliance Jio on Digital Businesses in India

Catch Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research in a conversation with Sunil Dutt, President Devices at Reliance Jio Infocomm Limited and Hitesh Dudani, Co Founder at Univibe Network.

Jio: Telecom Giant Reliance Sparks India Price War

The Indian telecoms giant, Reliance, is offering smartphone users what it says is the cheapest mobile data network in the world.

जियो के सहारे रिलायंस ऐसे लड़ेगा ‘प्राइस वॉर’

रिलायंस की ओर से नए मोबाइल नेटवर्क जियो को बाज़ार में उतारने के बाद दूरसंचार कंपनियों के बीच नए ग्राहकों को पाने की लड़ाई तेज़ होने की संभावना है.

Dialling Up Cheap Data In India: Greyhound Research Insights On Reliance Jio

India’s telecoms giant, Reliance, is offering smartphone users what it says is the cheapest mobile data in the world. It’s hoping to tap into India’s vast market of potential smartphone users.

Click here to see the video.

Greyhound Radio on Reliance Jio Launch

Catch Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research with Anshoo Nandwaani, VP & Principal Analyst, Greyhound Research in a conversation about the Reliance Jio announcement and its impact on the telecom sector in the country and across the globe on Greyhound Research’s knowledge sharing initiative, Greyhound Radio.

Reliance Jio: The Race To Claim Rs 20,000 Crore From The Indian Consumer Annually

Indian consumers are inspired by icons, billion-dollar investments, price wars and discounts. They are in awe of the superlative ways in which businessmen are able to offer freebies to capture market share. Reliance Jio is here, and like all things from the Ambanis it was launched with much fanfare. The total investment is pegged at Rs 70,000 crore and Reliance Industries made use of the fanfare to launch a Rs 5,000-crore startup fund.

Reliance Jio Launch Set To Jolt India’s Telecom Sector

Expert View in Live Mint by Sanchit Vir Gogia (chief analyst and chief executive) and Anshoo Nandwaani (vice-president and principal analyst) at Greyhound Research.

To read the complete Freemium Research Note, click here.

Reliance Jio Launch Set To Jolt India’s Telecom Sector

On 1st September 2016, Reliance Industries Chairman, Mukesh Ambani, announced details of the Reliance Jio launch in the company’s 42nd Annual General Meeting

Per the company it will start offering services from 5th September but the commercial launch will be on 31st December, 2016. While the company has stated an altruistic objective for Reliance Jio, that of putting India on the global map for mobile broadband Internet access, there is no denying that this announcement has jolted the country’s telecom sector.

Reliance Jio Launch, Tariff Plans Sends Social Media Into A Frenzy

We finally know when Reliance Jio will be launching and the kind of tariffs it is offering. Needless to say Jio could start a data war with rival network operators, and that is all social media was talking about. While some people thought the Reliance Jio will bring a revolution in the industry, some are confident that Jio exhibits long-term vision is capable of shaking things up. On the other hand, there were some who showed some skepticism too.

Reliance Jio’s ‘Data-Giri’ To Unleash Price War, Slash Bills: Analysts

Consumers could see their monthly mobile bills coming down significantly as Reliance Jio’s (RJio) disruptive entry into the Indian telecom market with rock-bottom prices is expected to unleash a new round of price war in the industry, analysts today said.

Reliance Jio Stirs Market With Free Calls

Mukesh Ambani, Chairman of oil-to-telecom conglomerate Reliance Industries, offered customers lifetime free voice and roaming and unlimited data under the Reliance Jio (RJio) Welcome Offer starting September 5.

Using Bots To Enhance Experience And Engagement

In today’s digital world, bots are beginning to play an increasingly critical role by helping automate processes among other things.

At Greyhound Research we are of the firm belief that while automation and efficiency are clear outcomes of using bots, the resulting experience and engagement outcomes from the use of bots are significant. However, while much research has been done about using bots to improve customer engagement, the use cases of bots to help improve workforce productivity remains largely an unexplored territory.

Making Big Data Drive Digital Transformation

As organisations adopt new applications and approaches to cater to non-traditional touchpoints, they are faced with an explosion of data.

It’s but natural for organisations to get overwhelmed by the large volumes of data generated daily (sometimes every few seconds) from a multitude of sources such as social networking sites, internal employee communication, and other organisational resources including sensors among others.

Vodafone Renews Outsourcing Deal With IBM

Vodafone India has renewed its technology outsourcing contract with IBM for five years. Rivals such as Tech Mahindra, Wipro, Tata Consultancy Services and Infosys were also in the fray for a deal that analysts say is worth $750-850 mn (Rs 5,025-5,695 crore).

IBM Hybrid Cloud To Bolster Vodafone India’s Customer Engagement

IBM and Vodafone India on Tuesday announced a five-year agreement running into multi-million dollars where the software giant will manage IT services support for Vodafone India to facilitate a better customer engagement.

Below are excerpts from a Greyhound Research Freemium Research Note. The complete Research Note is available here.

Vodafone Renews IT Deal With IBM For 5 Years

According to Greyhound Research estimates, the deal has been signed in the range of $750-850 million. Telecom giant Vodafone has renewed its multi-million dollar engagement with IBM to manage IT services support for its India arm for another five years.

Below are excerpts from a Greyhound Research Freemium Research Note. The complete Research Note is available here.

Enhancing Customer Experience To Maximise Marketing Dollars

Given the growing need for organisations to deliver differentiated customer experience, improve marketing spend Return On Investment (ROI) and battle competition from newer technology incumbents, Chief Marketing Officers (CMOs) today are under increasing pressure.

In order to tackle this pressure, organisations are moving away from siloed Systems of Transaction and towards contextual Systems of Engagement.

Based on our ongoing tracking of the market and thousands of yearly CMO enquiries (of the total 10,000) which we handle, Greyhound Research believes these new systems are expected to help marketers manage experiences on non-traditional customer touch points like mobile devices, application marketplaces and online communities.

The Vodafone-IBM Deal Reflects Changing CIO Mindset Towards IT Outsourcing

Vodafone India Ltd, India’s second-largest mobile-phone services company, on Tuesday renewed a multi-million-dollar agreement with International Business Machines Corp. (IBM) to manage information technology (IT) services support for its infrastructure and applications.

Below are excerpts from a Greyhound Research Freemium Research Note. The complete Research Note is available here.

Vodafone Renews Deal With IBM India To Drive Digital Transformation Outcomes

O9 August, 2016, IBM India announced the renewal of its partnership with Vodafone India.

Building on an 8-year-old relationship between the two organisations, IBM India will help Vodafone transition into IBM Hybrid Cloud. Expected benefits of this partnership includes enhanced customer experience, cost optimisation, scalability of IT infrastructure and overall improvement in efficiency of network operations.

Using Digital Transformation To Improve Sales Effectiveness

In an omni-channel world, the evolution of go-to-market channels is undoubtedly enforcing a change in the role of Chief Sales Officers (CSOs).

Traditional go-to-market channels like retail stores are being replaced by new-age digital channels such as mCommerce and eCommerce and eroding traditional business models. Greyhound Research believes that forward-looking CSOs must not only manage a salesforce, but also proactively keep an eye on digital disruption for new revenue sources.

Greyhound Radio with Amandeep Singh Sarna, Starwood Hotels

Catch Amandeep Singh Sarna, Regional Director IT for Starwood Hotels & Resorts worldwide, in a conversation with Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research on Greyhound Research’s knowledge sharing initiative, Greyhound Radio.

What Brexit Means For CEOs & IT Leaders

On Friday, 24 June 2016, Britain faced a decisive moment when the majority of its population (51.9%) voted in favour of moving out of the European Union (EU).

Microsoft to acquire LinkedIn

Microsoft on Monday announced a $26.2 billion deal to acquire professional networking platform LinkedIn for $196 per share. The market gave a mixed reaction to the announcement. While shares of LinkedIn surged 47 percent to near $193, Microsoft’s stock was down 3.2 percent.