Greyhound Radio with Amandeep Singh Sarna, Starwood Hotels

Catch Amandeep Singh Sarna, Regional Director IT for Starwood Hotels & Resorts worldwide, in a conversation with Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research on Greyhound Research’s knowledge sharing initiative, Greyhound Radio.

Technology @ Hotels: Time For Big Change

Use of technology at hotels has evolved over the last 3 decades from being a simple billing system to now facilitating the entire booking to checkout cycle. 

Despite seeping into all functional areas, technology has never been at the forefront of hotel business until today. Hotel business is certainly a one which requires a high level of personal human touch but moving on with times, guests today look for a more lifestyle oriented experience rather than a conventional hotel experience.