IBM Hybrid Cloud To Bolster Vodafone India’s Customer Engagement

IBM and Vodafone India on Tuesday announced a five-year agreement running into multi-million dollars where the software giant will manage IT services support for Vodafone India to facilitate a better customer engagement.

Below are excerpts from a Greyhound Research Freemium Research Note. The complete Research Note is available here.

Although IBM India refused to comment on the deal size, according to IT and telecom research firm Greyhound Research, the deal has been signed in the range of $750-850 million and can be expected to cross $1 billion by 2023.

The new deal is intended to help Vodafone make next steps on this journey of virtualisation and migrate to Hybrid Cloud, said Sanchit Vir Gogia, Chief Analyst and CEO of Greyhound Research.

The rollout of this Hybrid Cloud is planned in two phases. Phase one will involve building an On-Premise Cloud, building a common management platform across Vodafone’s main Data Centre (DC) and Disaster Recovery (DR) sites. Phase two will involve using Public Cloud offerings, Gogia added in a statement.

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